Annual Maintenance Contract
Annual Maintenance Contract
Implementation Professional Services
Consultancy Services
Our Annual Maintenance Contract (AMC) services include providing a comprehensive & cost-effective support services with local spares, On-Site Support, On-Call Support, Remote Support by manufacturer certified technical professionals.
AMCs are customized based on SLAs and KPIs as per customer requirements.
Also we are providing System Health Check Report periodically.
Our consultancy services include studying customer’s requirement, preparing cost effective solution/design and also developing a business case for technology investment.
Furthermore, we show our value proposition to customers by keeping customer’s future growth and investment protection in mind.
The dependence of business on IT is now increasing at an exponential scale and CIOs are expected to get the best out of the networks with 100% uptime, 0% performance issues while maintaining the best practices and compliances.
We follow the manufacturer recommended Lifecycle Services approach for implementation of a project and that includes the following aspects:
• Plan – Access the readiness to support the proposed design.
• Install, configure, test and verify.
• Implement.
• Optimize the solution (Achieve operational excellence through on-going improvements).
• Manage and Monitor through the solution management tools.
• Document the implementation for future reference.