Call Center and Customer Experience Solutions

Connect customer service across every touchpoint, making it easy to connect everything—voice,
video, chat, messaging, and more to deliver effortless experiences for customers and
employees at every touchpoint. And it brings together teams, resources, and insights to
maximize contact center performance and experiences.
– Omni Channel & Social Media Experience
– Self-Service Solutions
– Interactive Voice Response IVR Solution
– Advanced Interactive Voice Response IVR Solution
– Call Account Solutions
– Billing System Solutions
– Billing Quota Management Solution
– External Call Back Solution
– Workforce Optimization
– Automation
– Chatbot Service Solution
– Live Chat Service Solution
– SMS Integration Solution
– Call Reporting Solution
– Call Recording Solution
– Survey System Solution
– CRM Integration Solution
– POP UP System Solution
– Automatic Call Distribution

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